DMCA.com's website level Protection Pro service accomplishes the entry level portion of content protection and enforcement. However a number of our clients often require the additional help of the DMCA.com Professional Services team. Our clients are content owners, creators, developers, distributors or sellers. They range from movie distribution companies, advertisers, personalities, entertainers, bands, gaming production houses, etc. Whether their business is music, video, graphics, pictures or games, we know how to look for it, where to find it and how to get it down!. Our highly experienced Professional services team know all the websites, domains, ISP's and OSP's that perpetrate the largest amount of content theft on the internet.

Part of DMCA.com's Professional Services program is to monitor and report on the theft (infringement) and security of our client's (copyright) content on a predetermined timeline.

DMCA.com has a retainer and "pay as you go" program for these professional services.

Monitoring services

Standard Site Monitoring services are designed to look at single sites for infringements:

  1. Website Monitoring Content Monitoring Service for Single Website - clients can monitor a single site for a specific list of copyright violations.
  2. Takedown Site Monitoring Content Monitoring for a Single Website from a Takedown Notice Service - clients can monitor a single site for a specific list of copyright violations as part of a completed takedown notice.
  3. Takedown Site Tracking Content Tracking for a Single Website from a Takedown Notice Service - clients can track the success of their processed and filed takedown notices. Know when a site removes your stolen content without having to login everyday.

Standard Internet Monitoring services are designed to scan the internet for infringements:

  1. Internet Monitoring Content Monitoring of the Internet Service - clients can monitor the internet for a specific list of copyright violations.
  2. Takedown Notice Internet Monitoring Content Monitoring of the Internet from a Takedown Notice Service - clients can monitor the internet for a specific list of copyright violations referenced in their takedown notice.
  3. Personal Content Monitoring Personal Content Internet Monitoring Service - clients can monitor the internet for any personal content that may have been posted without their permission.

All Professionally managed monitoring services are conducted using client supplied specific content.

  1. client content is monitored for theft (infringement) and security on a predetermined interval. This interval is usually monthly but often shorter times are employed for live or short term events. There are two monitoring services offered:
    1. one time or irregular intervals - generally for concerts, film releases, sporting events - especially events that will be broadcast online
    2. continuous or regular interval - generally for publishers releasing content on a continuous or ongoing bases. This interval is usually monthly
  2. at the end of the interval period DMCA.com will provide a reports on extent of infringement (if there is any)

Monitoring is conducted using both manpower and DMCA.com's massive cloud based indexing and processing network. The combination of the two provides an exceedingly comprehensive view of the state of infringement on client content.

Note: Geo Location and / or Network specific monitoring is a standard request for content owners. Often this relates to a specific launch, broadcast, work or client area that needs a higher level of review.

Please see specific service information here: Research and Monitoring Services checklist

Sign up for Professional Monitoring services here: Monitoring Services Request

Reporting

Interval reports will show the extent of copyright infringement found within the specific client supplied search parameters, during the monitoring interval time. Reports will show:

  1. total number of infringements found by count and list
  2. location of infringements by URL
  3. total number of takedowns
  4. estimated price to conduct total takedowns
  5. network, ISP / OSP and geographic locations as required by client.
Note: These reports may be further customized to meet specific requirements of a board of directors, law firm or marketing agency.

Research

It is important to point out that research is key element of this entire service. DMCA.com management highly recommends to commence this work with a full spectrum research project to determine the extent of any copyright infringement. Without this initial research being completed it is difficult to establish the ideal monthly monitoring and reporting conditions. DMCA.com incorporates a professional research engagement process, under contract with specific terms and conditions clearly laid out. Examples of the research engagement conditions are:

  1. comprehensive list of content - by title, author, owner, code, etc
  2. specific locations of infringements by country, region or network or OSP
  3. range of content - video, pictures, graphics, code, text etc
  4. content publication or copyright dates
  5. infringement dates
  6. advertising and marketing exclusion zones by titles, author, code specifics etc
  7. affiliate or re-seller exclusion zones by titles, author, code specifics etc

All research is conducted using both manpower and DMCA.com's massive cloud based indexing and processing network. The combination of the two provides an exceedingly comprehensive list of infringement on client content.

Please see specific service information here: Research and monitoring services checklist

DMCA.com brings a wealth of experience with regards to conducting a thorough research project. Copyright infringement research is highly sophisticated work as theft (infringement) of content is not always blatant and obvious.

DMCA.com search results have been submitted in the past for review by Board of Governors, C suites, copyright(s) owners, law firms, financial firms.

Sign up for Professional Research Services here: Research Services Request
If you require DMCA.com's professional services please email researchcenter@dmca.com
Modified: 04/11/2017
Category: Frequently Asked Question
By: Mr. DMCA Helper
FAQ ID:ebd64486-cc27-4351-8cb1-1004ef665147
AMP Version of this content is available.AMP URL: https://www.dmca.com/faq/Professional-Services-for-Content-Monitoring-Reporting-and-Research.amp