Keep DMCA.com Professionals looking after your reputation - online

DMCA.com offers three levels of professional monitoring services to keep your online reputation clean

Gold Monitoring - $129/month

Services include: •  one professional internet search per month for infringements •  email with complete search result details •  search conclusions from DMCA Takedown professional •  Search result strategy and action plan recommendations Email DMCA.com for Gold Level Professional Monitoring Services signup

Platinum Monitoring - $349/month

Services include: •  two professional internet searches per month for infringements •  phone call with your DMCA Takedown Case Professional to discuss search result details •  two emails with complete search result details •  search conclusions from DMCA Takedown professional •  Search result strategy and action plan recommendations •  up to 5 Professional Takedown case preparations •  15% discount on all takedown case pricing •  5 internal support cases with replies - need an answer to a question make a case and you get front of line support for a reply back Email DMCA.com for Platinum Professional Services signup

VIP Reputation Protection and Monitoring - $599/month

Services include: •  up to four professional internet searches per month for infringements •  unlimited phone support up to 2 hours of talk time with your DMCA Takedown Case Professional •  unlimited emails to complete search result details communication •  search conclusions from DMCA Takedown professional •  Search result strategy and action plan recommendations •  up to 15 takedown case preparation for professional takedown notices •  Enterprise Pricing on all takedown cases. Pay only what the Pro's do for your Professionally Managed Takedown cases •  Unlimitedinternal support case with replies - need an answer to a question make a case and you get VIP support for your reply back Email DMCA.com for VIP Professional Services signup


Case Support Service Levels

Often clients require additional professional takedown case support. All our takedown cases come without phone or email support. All communication regarding your professionally managed case occurs through the DMCA Online Protection Portal. For client needing a higher than normal level of contact and connection with DMCA.com Takedown professionals, while they are handling your DMCA.com Takedown Case, DMCA.com offers two other monthly professional service programst:

Bronze Case Support Service - $299/month - three or less cases per month

Support includes: •  unlimited phone support up to 1 hour of talk time with your DMCA Takedown Case Professional •  unlimited case comment support with your DMCA Takedown Case Professional •  search conclusions from DMCA Takedown professional •  up to 5 Professional Takedown case preparations •  10% discount on all takedown case pricing •  3 internal support cases with replies - need an answer to a question? Make a case and you get front of line support for a reply back Email DMCA.com for Bronze Level Professional Case Support signup

Silver Case Support Service - $499/month - 5 to 10 cases per month

Support includes: •  unlimited phone support up to 2 hours of talk time with your DMCA Takedown Case Professional •  unlimited case comment support with your DMCA Takedown Case Professional •  VIP - "Front of Line" email support with your DMCA Takedown Case Professional •  search conclusions from DMCA Takedown professional •  up to 5 Professional Takedown case preparations •  15% discount on all takedown case pricing •  5 internal support cases with replies - need an answer to a question? Make a case and you get front of line support for a reply back Email DMCA.com for Silver Level Professional Case Support signup

Enterprise Case Support Service - $TBD/month - unlimited cases per month

Support includes: •  this is a quoted service depending on the needs of the client and case load management. Please contact us for a customized service fit. Email DMCA.com for Enterprise Level Professional Case Support signup


Protection Pro "Do it Yourself" Toolkit Tutorial

Some of our DMCA.com Protection Pro clients require a little extra help learning how to conduct their own DIY DMCA Takedowns using the DMCA.com online takedown toolkit. We now offer a complete tutorial conducted with one of DMCA.com Takedown Professionals. This tutorial walks you through, step by step on how to use the DMCA Takedown toolkit.

Protection Pro Toolkit Tutorial - $199

Service includes: •  phone or skype live tutorial up to 1 hour of talk time with a DMCA Takedown Case Professional on how to create and send Professional DMCA takedowns •  email / internal case support on 2 DIY takedown cases in the first month of service Email DMCA.com for Protection Pro Tutorial signup


Modified: 07/17/2012
Category: Frequently Asked Question
By: Mr. DMCA Helper
FAQ ID:24cb9e1f-4a30-4d8e-8c75-cae3a713f430